The Eponet Portal
This book describes the portal functions. From creating an account to financial transactions and evaluations.
Account functions and profile
This chapter describes the basic functions of your account. How to create an account (or delete i...
Create Eponet account
Register at www.portal.eponet.ch Click on Register for free! in the login window to continue: ...
Change e-mail address
Change email address Log in to your account, click on Home in the top left-hand corner and then ...
Delete Eponet account
Would you like to delete your Eponet account? This page explains how to delete your account. Ple...
Change password
Change password Log in to your account, click on your name in the top right-hand corner and sele...
Forgotten password
Have you forgotten your password? On the login page at www.portal.eponet.ch, you can click on &qu...
Two-factor authentication (2FA), also known as two-step authentication, is an additional security...
Enable/disable access to the support session
Description – This page explains how users can enable or disable the option that allows Eponet ad...
Finances
Depositing/withdrawing money, minimum balance, reminder functions and transaction reports are des...
Top up balance / deposit money
Top up your balance / Depositmoney into your account This article explains how to transfer money...
Pay out balance / withdraw money
Withdraw balance / Withdraw money This article explains how to withdraw money from your personal...
Minimum balance CHF 50
Information about the minimum balance of CHF 50 You can view your current balance in your accoun...
Invoice run, account balance (balance).
Your information about the current billing cycle This article describes functions related to the...
Eponet financial and transaction report
The finance and transaction report is primarily a tool for infrastructure operators. Create a PD...
Payback (PDF)
An overview of your monthly billing transactions, charges, VAT and repayment calculations 1. Wh...
Service billing
Explanation of service billing using an example from the e-mobility sector Service billing on t...
Subscriptions
An account can be upgraded to a business account via subscription plans. These offer advanced fea...
Authorisation profiles
Create authorisation profiles and assign the appropriate authorisation profile to a contact.
Charging profiles
Diese Seite erklärt, wie Sie ein Ladeprofil erstellen. Hierzu sollten Sie das aktuelle Tarifmodel...
Charging profile for QR code charging (public charging)
Please note that credit card fees must be included in the price. These will be charged to the cha...
Copy and customise loading profile
This article describes how to adjust the charging profile for your charging infrastructure when y...
Assigning a new charging profile to a loaded RFID card
This page explains how to assign a loading profile to an invited RFID card immediately.Under RFID...
Replace loading profile on appointment
This page describes how to replace an existing charging profile with a new charging profile on ...
Couple charging profile with SoC (charging until SoC reached)
This function allows you to store a SoC value in a charging profile. For example, the SoC value 7...
Eponet Go App
The new Eponet Go app for e-mobility and TimeCatch (employee time tracking) is now available. L...
Special modes: Garage mode
Under E-mobility, there is a tab called Special Modes. This section describes the functions for G...
Authentication - Authorisation - Release
In the Eponet universe, personal authorisation is often required for a function. Whether at a cha...
Wake-on function / recharging at a DC charging station
The wake-on function ensures that the battery is automatically recharged as soon as it falls belo...
RFID card authentication
The Eponet RFID card or Eponet RFID badge can be used for many functions in the Eponet universe: ...
Autocharge / ISO 15118 authentication
Analyses
This chapter describes where you can perform evaluations.
Monitor charging station / trigger notification
Every charging station on the Eponet portal can be monitored. You can receive a notification when...
Special modes: ImmoConnect
Under E-mobility, there is a tab labelled Special Modes. This section describes the functions of ...
Basic setting
First, follow arrows 1 and 2.You can now activate ImmoConnect by clicking on the button next to a...
Charger hire
Here are instructions on how to log in to a charging station via ImmoConnect. First, scan the QR...
User information about ImmoConnect
This page explains how ImmoConnect’s prices are calculated. Eponet Basic The Eponet Basic pac...
Depotcharge - ASTAG Charge Netzwerk
Logistics function.This means that Eponet customers’ depot locations become part of the ASTAG Cha...
Manage RFID Cards
A comprehensive guide to the ‘Manage RFID’ module on the e-mobility platform. This guide explains...
An Introduction to RFID Management
The ‘Manage RFID’ module enables users to efficiently manage RFID cards for access to EV charging...
Managing RFID cards
Description Find out how to create RFID cards, assign ownership rights and manage access permiss...
Invite RFID cards & Manage access
Description This page explains how to invite other users’ RFID cards using the RFID card number,...
Shared cards
Description The ‘Shared RFID Cards’ section provides an overview of your organisation’s RFID car...
RFID profiles
Description Find out how RFID profiles are used to standardise loading authorisations, restricti...
Grant RFID cards
Description The ‘Grant RFID Access’ function enables RFID card holders to securely grant other u...
Order RFID cards
Description – This page explains how users can order RFID charging cards or RFID badges via the...
Read RFID card / VID vehicle number via charging station
An owner/administrator of a charging infrastructure can also read an RFID card or the VID number ...
Replace RFID cards
Replace RFID card If you have lost your RFID card or entered it incorrectly, you can use the &qu...
RFID card management - machines
RFID cards can be managed in various locations.On the home page in the RFID card overview, under ...
RFID cards - Receive receipt by e-mail
Do you have several RFID cards – for example, one for private journeys and one for business journ...
Charging Network – Complete User Manual
This comprehensive guide explains how you can create, manage and join charging networks – a power...
An Introduction to Store Networks
Welcome to Charging Networks Charging Networks allow you to create a virtual group of charging p...
Establishment of a new charging network
Typical workflow Set up the network. Configure the network settings. Add chargers. Create p...
Manage the charging network
Management of a charging network Managing a charging network enables administrators to organise ...
Managing roles and permissions
Management of roles and permissions Roles and permissions enable charging network operators to c...
View usage and analytics
View usage and analytics The ‘Overview’ tab for a network provides valuable insights into the us...
Connection to a charging network
Joining a charging network By joining a charging network, users can access all charging points t...
Statistics module
The Statistics module is the central section of the Eponet portal where users can analyse all ene...
Statistics – Overview
Description The overview page is the main dashboard of the statistics module and serves as the s...
Statistics – Chargers’ transactions
Description The ‘Charging Sessions’ page provides a complete overview of all charging sessions t...
Statistics – ‘Counter Transactions’ page
Description The ‘Meter Transactions’ page provides a comprehensive overview of all consumption d...
Statistics – ‘Public Transactions’ page
Description The ‘Public Charging Transactions’ page provides a complete overview of all charging...
Statistics – RFID transactions
Description The ‘RFID Transactions’ page provides a comprehensive overview of all charging trans...
Statistics – Hubject transactions
Description The ‘Hubject Transactions’ page provides a complete overview of all charging session...
Statistics – ‘Machine Transactions’ page
Description The ‘Device Transactions’ page provides a detailed overview of all transactions reco...
Statistics – Garage transactions
Description The ‘Garage Operations’ page provides a detailed overview of all charging operations...
Statistics – ImmoConnect transactions
Description The ‘ImmoConnect Transactions’ page provides a complete overview of all charging ope...
Statistics – Charging logs
Description The ‘Charging Log’ page provides a complete chronological overview of all charging s...