Forgotten password

Have you forgotten your password? On the login page at www.portal.eponet.ch,
you can click ‘Forgotten password’ to have an email sent to you containing a link. Clicking on the link will take you to a field where you can enter a new password:

Enter your email address in the field and click ‘Send’:

Please make sure your email address is spelt correctly. 

If you cannot find an email in your inbox, try using the ‘Forgotten password’ function again – but please be patient after clicking the ‘Send’ button until you receive a confirmation.

Please wait until the following message appears. Do not leave the page until this message appears:

You will now receive an email containing a link to reset your password:

Click on ‘Confirm’ and enter your new password twice:

Requirements: at least one number, one uppercase letter, one lowercase letter and one special character. Minimum of 8 characters in total

You can now log in using your new password.

The password reset link is valid for 24 hours. If you click on the link after 24 hours, you will see the message ‘Invalid or expired link’. In this case, you will need to start the process again by clicking ‘Forgotten password’