Meter monitoring
Meter monitoring ensures that EnergyControl constantly receives up-to-date meter readings. This enables any failures or problems with data transmission to be detected at an early stage.
Each meter reading is assigned a status:
| Status | Value | Meaning |
| Not OK – Simulated value | -3 | The meter reading is simulated. |
| Not OK – Bus failure | -2 | No communication with the meter. |
| Not OK – Reading error | -1 | Hardware meter reports an error during reading. |
| OK – Value not plausible | 0 | Data is present, but the value is not plausible. |
| OK – value plausible | 1 | Data available and the value is plausible. |
Monitoring on the controller
The counter values are checked for plausibility on the controller. The following monitoring functions are available:
- No change in value: If the counter does not change its value within a configurable time period, an alarm is triggered.
- Negative value change: If the read counter value is less than the last value read, an alarm is triggered.
- Excessive value change: If the read meter value is greater than the last read value plus a configurable offset, an alarm is triggered.
- Change in the wrong tariff: If the meter value changes to the wrong tariff, an alarm is triggered. This is only relevant if the meters are read in dual-tariff mode.
Monitoring on the server
The system checks whether meter readings have been received within a defined time period.
- If no meter readings are received within 24 hours, an alarm is triggered.
- If no change in the meter readings is detected within 24 hours, an alarm is also triggered.
When an alarm is triggered, a ticket is automatically created for our support team. The support team investigates the cause and processes the ticket without the customer needing to take any action.