Surveillance operations
EnergyControl features several monitoring functions to ensure guaranteed operation. A distinction is made between local monitoring and server-side monitoring.
Local monitoring
- The Codesys process is checked every minute to see if it is still running. If it is not, the Wago reboots.
Server-side monitoring
All server-side monitoring functions trigger a ticket to our support team in the event of an alarm. The ticket is reviewed and processed without the customer needing to intervene.
- An alarm is triggered if the connection is down for more than an hour
- If no meter readings are received within a day, an alarm is triggered
- If not a single meter reading changes within a day, an alarm is triggered