Guidelines for recurring invoices to Eponet
Among other things, Eponet AG acts as a billing service provider for e-mobility in properties. If a property has been registered with ImmoConnect EVU and is operated via Eponet AG from an agreed and specified date, the following services provided by suppliers can be invoiced directly to Eponet AG. Eponet AG distributes the incoming invoices via ImmoConnect EVU to the users of the charging points within a property. The following services can thus be invoiced:
- EVU meter (a separate electricity meter provided by the EVU for e-mobility must be in place, to which it can be verifiably and exclusively demonstrated that devices and components related to ImmoConnect EVU billing are connected). If other components and appliances are connected via this meter, an ImmoConnect EVU subscription is not possible
- Internet subscription
- Electricity bill (energy consumed)
A prerequisite for billing via ImmoConnect EVU is that
the electricity supplier’s meter must be used solely for e-mobility and the corresponding components – such as chargers, switches, routers, modems, etc. – which are necessary exclusively in direct connection with the property being billed. The components must not be used for other or general functions or appliances.
For recurring invoices to Eponet, the following requirements must be strictly adhered to so that they can be automatically recorded and allocated digitally.
Important: Eponet is not the client or owner of the property – but a billing service provider; therefore, the invoice address must be Eponet AG.
Please ensure that the original client, owner or management is recorded in your system for this project.
Invoice address:
The billing address is:
Eponet AG
EH XXXXX
Bahnhofstrasse 2
8590 Romanshorn
The second line must begin with ‘EH’ followed by the property’s Eponet account number.
If it is not technically possible to include the number on the second line of the address, this second line must be clearly visible on the first page, e.g. as a reference number: EH XXXXX
The EH XXXXX number must be assigned anew for each property and serves as the basis for billing!
You can obtain the account number from the installation partner or from Eponet AG on request. If you have any questions, please email us at:
Please send invoices to Eponet AG at:
Please send
invoices bearing the relevant EH XXXXX number electronically to Eponet AG; paper invoices involve a more cumbersome process and will therefore not be accepted in the long term. However, a temporary exception may be made during a transitional period or by prior arrangement.
You should store the email address for sending invoices in your system as follows:
Procedure for other ImmoConnect models:
Eponet offers various ImmoConnect models; in these models, no invoices are sent to Eponet AG. Various property management firms and service providers use the ImmoConnect Custom or ImmoConnect Basic solutions; in these cases, please liaise directly with the charging infrastructure operator to discuss how recurring invoices can be processed. This is not the responsibility of Eponet AG, as these companies provide the services for the charging infrastructure.