General competences and responsibilities
This document describes the responsibilities, tasks and duties of the partners in an Eponet e-mobility project. The aim of the document is to ensure error-free and efficient planning and implementation. Only if all parties adhere to the agreements can the project be implemented within the planned timeframe and budget.
The partners in this document are the client (customer), the installation partner (electrician, charging station supplier) and Eponet as CSP (cloud service provider). Other necessary companies and services and their areas of responsibility are organised and regulated outside this document.
Important: if the e-mobility project is located at a site where an ICT company is responsible for
the network, this company must be involved at the start of planning.
Definition of partners/responsibilities
Client:
The client is the owner or manager of the facility (infrastructure owner). They are usually responsible for address data, charging tariffs, VAT number (if necessary), bank details and customer addresses and their maintenance. If this is not the case, this must be commissioned elsewhere.
Installation partner:
The installation partner plans, quotes, sells and installs the components (charging stations, energy meters, load management, etc.). The installation partner is responsible for the correct configuration of the hardware. In the event of a service call, they are the first point of contact for maintenance and can replace defective components and restore the configuration (first level support).
CSP (Cloud Service Provider):
Eponet as a CSP is the tool for managing and billing data, authorising charging processes and billing them – and, if load management is carried out by Eponet, for regulating the power of the charging stations.
Time schedule
Early planning is essential for material procurement and personnel planning. A project can be discussed during the planning phase and materials can be reserved or pre-ordered in advance. The supply situation is no longer what it used to be – we recommend ordering hardware at least 8-12 weeks before implementation. Earlier is also welcome!
Project information for the Eponet portal should be compiled at least 2-4 weeks before commissioning. The client or owner/administrator of the charging infrastructure can use the project information to open and prepare the account. Opening the account is the first step so that the installation partner can activate the charging stations immediately during installation.
Start preparing the account early (create a charging profile, set up the object structure, etc.).
All these instructions can be found in the book The Eponet Portal. The Eponet Wiki describes all the steps. Any data entries made by Eponet are subject to a fee – see the Eponet price list or quote.
The installation partner is responsible for the early installation and configuration of the components. The infrastructure requires a stable internet and network connection. If the network is managed by an external company, the integration of e-mobility must be discussed and defined with the external company at an early stage of the planning phase. > See Check 03 Network
Eponet recommends commissioning in two parts.
Part 1A: Charging stations, installation, configuration of all components, bringing the charging stations online, possibly
connecting to the Eponet portal by the installation partner.
Charging station integration & billing:
For integration into the Eponet backend, charging stations must not only be OCPP 1.6j-compatible, but also supported by Eponet. Please check whether Eponet supports your desired model.
Requirements:
For on-site commissioning, all charging stations must be "online" (i.e. have an internet connection) and have the latest software version. Ideally, they should already be connected to the Eponet portal.
If the charging stations are not online two working days before the Eponet commissioning date, the appointment will be cancelled and a new one will have to be made. If the charging stations are not online on site, the time for the additional work or any return visits will be charged separately according to the time and effort involved. The same applies if commissioning is not possible due to incorrect software versions.
> See Check 01 Charging stations
Part 1B: Load management by Eponet
If Eponet load management is used in addition to integration and billing, the following must be observed. Not all charging stations approved for integration can also be used in Eponet load management. Please check whether your desired model is also suitable for Eponet load management.
Requirements:
We recommend a separate network area for e-mobility products, e.g. a VLAN. All e-mobility products should be located in this area: -
Charging stations - Eponet EdgeServer for load management (DHCP)
- Energy meters in accordance with Eponet approval (fixed IP address mandatory)
- All network-relevant data must be available in writing.
- We recommend a flat data package with at least 10/5 Mbits.
- Please note: If there are more than 4 charging stations and Eponet load management, the data package must be larger than 10/5 Mbits!
The energy meter must be configured 2 working days before the Eponet commissioning date (transformer ratio and fixed IP address). If the energy meters are not configured 2 working days before the Eponet commissioning date, the appointment will be cancelled and a new one must be made. If the energy meters are not ready for use on site, the time for the additional work or any return visits will be charged separately according to the time and effort involved. A schematic diagram is recommended for reliable implementation and subsequent support. This will then also be stored on the Eponet portal.
>See Check 02 Load Management
Part 2: Detailed configuration of the portal
(RFID approvals, set up load management if available), on-site test (RFID approval, public charging, load management). Add data, documents and images to the portal.
Completion and handover.